Contact Kogan Customer Service
Kogan Phone Numbers and Emails
Customer Service:
-
+61 130 000 5123Kogan Energy
-
+61 130 003 4888Kogan Insurance
-
+61 130 001 0400Kogan Internet
Kogan Emails:
Business Sales
Kogan Commercial
Customer Service
Kogan Travel
General Info
Company Secretary
Contact Information
Kogan Website:
Kogan Help Center:
Corporate Office Address:
Kogan Australia Pty. Ltd .
136 Buckhurst St.
South Melbourne,
Victoria
3205
Australia
Other Info (opening hours):
Privacy Officer:
GPO Box 2579
Melbourne, VIC 3001
Kogan.com Limited
139 Gladstone St.
South Melbourne, VIC 3205
Registered Address:
Level 7, 330 Collins St.
Melbourne, VIC 3000
Summary of Kogan Customer Service Calls
4.1K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kogan?
Shipping and Delivery Question:
- “Parcel not delivered”
- “Did not receive a confirmation on my order”
- “Paid for goods and order has not arrived”
Request for Information Question:
- “I have issues about my order”
- “Need help with item ordered and just delivered”
- “Isabout my delivery”
Product/ Service Question:
- “Faulty product and no one has contacted mePackaging damagedBag holding chair splitStill waiting answer”
- “Internet not working”
- “My kogan juicer has broken down. It isn't even 5 months old”
Payments and Charges Question:
- “I have been charged $79 by Kogan on my PayPal account for something I did not order can someone call me on my mobile”
- “Product billing”
- “Charger”
Activation/ Cancellation Question:
- “Cancel Kogan first”
- “To cancel free subscription”
- “Unsubscribed money took from my account bank”
Account Question:
- “Took money from my account”
- “Account”
- “Money deducted from my account”
Return/ Replace Question:
- “Return”
- “To get a replacement smart watch”
- “Returns”
Refund Question:
- “Refund issue”
- “Refund my money”
- “Refund”
Cards Question:
- “I need to clarify a e mail from Logan and I will not be entering my credit card details on here I need to speak to somebody”
- “I want to change my kogan sim card into another kogan gan”
- “Kogan prepaid card doesn't actived yet”
Staff Question:
- “To activeate service”
- “I have to talk customer service”
- “Customer service”
Website/ Application Question:
- “Good morning, I found that the application took $79 from my account because of a subscription to the Membership service or something similar, and I did not agree to this service, so I hope to cancel this subscription and get my money back,”
- “Order online will not process payment”
- “About to order from Kogan website but I might not be home for delivery”
Other Question:
- “Plans”
- “Having issues with a product”
- “Puk number”
About
Related Companies
Kogan is ranked 97 out of 489 in Auctions and Marketplaces category
Area Served
Australia
Payment Methods
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Kogan