Victoria County, Trinidad And Tobago
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Update by user Jul 24, 2016

Eventually this was resolved with many communications repacking ans sending broken units back.

Never got what I paid for and had to settle on a 49" Smart TV instead.

NOT a great customer experience and I would never buy a TV from Kogan again #shit_tv

Original review posted by user Jun 24, 2016

Hi Purchased a 55" LED Full HD TV from Kogan online.

It was a pre-sale so it took about a month to arrive. When it got here I was so excited as I had already put up my wall mount, got an electrition out to add in an antenna port and a high mounted power plug.

Mounted the TV, turned it on.. To my shock the screen looked like it does in my provided photo.

Ok *** happens, took another 3 weeks for a replacement to come out, with much hassles and back and forth communication and packing and organising a courrier. Yay nothing better to do!

GASP!!! the replacement TV was damaged worse than the original.

embarrassing!! So 2 for 2 strike.

if you have the option, for a named brand that is NOT Kogan because you really do get what you paid for, in this case a MASSIVE paper weight, than pay that little extra and stay awar from #Kogan

Reason of review: Damaged or defective.

Monetary Loss: $600.

Preferred solution: Price reduction.

I didn't like: Product and the inability to resolve the situation, Product as it was damaged both times.

Had an Experience with Kogan?

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